- I AM LOCAL AND WOULD LIKE TO PICK UP MY ORDER, DO YOU OFFER A LOCAL PICK-UP OPTION?
Yes! We love taking care of the New England natives, and those visiting. Simply choose the "LOCAL-PICKUP" option at checkout!
- HOW DO I BUY A FIREARM ON THE INTERNET?
Assuming the firearm you are purchasing is compliant in your state the process is actually easy. You will need to choose an FFL holder in your state of residence. Simply use our website to check-out as if it was any standard inventory item, and have your FFL of choice email us a copy of their FFL license to firstname.lastname@example.org. We will ship the firearm to them and you can pick it up and do paperwork with them. Bare in mind this typically comes with a transfer fee from them of some kind. You may want to look into that prior to making your purchase. Firearms returned to us due to failed background checks, and you purchasing a firearm that isn't compliant in your state will have a 30% restocking fee taken off of the refund. We do rely on you to know what you are purchasing is legal in the state that you live in, as well as you knowing you are legally permitted to own a firearm.
- WILL YOU SPECIAL ORDER ITEMS/FIREARMS?
Absolutely! We love special orders. If you don't see it on the site or if it is out of stock, reach out to us via the "Contact Us" section and we will see what we can do about getting you what you're looking for. We typically will ask for a 20% non-refundable deposit in good faith once we have located the item. In the instance you are local and we cannot find the item for you, as a courtesy for trying to give us your business, we will do an inbound transfer for you at no cost. That way if you find it online or from another out-of-state dealer, you will save the transfer fees typically associated with buying online.
- WILL YOU PRICE MATCH?
This is a tough one. This industry is very competitive and certainly in most cases a buyers market. If you look hard enough you are likely to always be able to find someone dumping a batch of some item below most dealers costs. However, we are always open minded to those willing to try to send their business to us. Worst we can say is no. We will always do our best to ensure you get a fair price on products. And as stated above, if we can't get you the BEST price and you choose to buy online, we will facilitate the transfer in with no transfer fee. For price match inquiries please email me @ email@example.com
- CAN I CALL IN MY ORDER?
Absolutely. In fact we prefer it. direct customer interaction is ideal and we enjoy being available to guide you through your purchase. We can arrange payment over the phone and help you through your inquiries.
- THERE IS A PROBLEM WITH MY ORDER (DAMAGED ITEM, MISSING ITEM, WRONG ITEM, HAVENT RECEIVED ORDER) WHAT DO I DO?
Unfortunately, issues are bound to happen one way or another. Whether it be due to our mistake, your mistake, a manufacturing issue, or a reckless shipping company throwing boxes around. Just call me. Of course every situation is different, but we will do our best to make it right.
-THE WEBSITE WILL NOT LET ME COMPLETE MY ORDER?
The learning curve for technology is a big one. Issues happen from time to time. Just call us. We can process your order over the phone.
-INBOUND FFL/SOT TRANSFERS
So! You're in state and thinking about ordering a firearm online. I have decided to implement a unique policy. I am willing to take in and facilitate a transfer of something you purchased online or from a private party sale for no cost to you. I have one simple rule. If you thinking of purchasing a NEW firearm online or transferring from an out of state dealer, I want the opportunity to price match first. In the event I cannot beat said price I will transfer the item at no cost. If I can price match (shipping included) I would rather the firearm be ordered through me. Obviously I can't price match used guns, so used guns coming in can be transferred at no cost. As well as face to face transfers of firearm sales, which will require both parties to come into the shop. I do however want to know about every inbound firearm coming to my shop so please give me a call or an email informing me. Also, I do rely on you to know the transfer you are trying to facilitate is legal. If you have any doubts contact me and I will let you know.
-DO YOU OFFER LAYAWAY PROGRAMS?
YES! I offer up to 90 day layaway terms on all items that exceed 100$ in value. This is for IN-STOCK ITEMS ONLY. Not for special orders. At the end of the 90 day terms if the item is not paid off I reserve the option to put the item back into stock, and issue you a STORE CREDIT for the payments made. Refunds will NOT be issued in any form except for STORE CREDIT. I slated the inventory for you generously, so I at least require the money used gets spent in the store. I also require that you at least make a payment every 30 days, if you do not abide by this I reserve the right to terminate the layaway and issue a store credit. I find this is a reasonable display of good faith. ONLINE CUSTOMERS- Layaway is also available for you. You can mail or make remote credit card payments, but you will need to call or email to setup the layaway as the website is not setup for it. Any questions you can reach out to us at anytime.
-DO YOU CONSIGN FIREARMS?
YES! We consign firearms on a case by case basis. Please contact us for details on Consignments as every instance is different.
-WILL YOU SHIP INTERNATIONALLY?
NO, We only ship within the United States.
-MAY I CANCEL MY ORDER?
YES, you may cancel your order if you do so before the item ships with a 20% restocking fee. Orders that have been shipped will be dealt with on a case by case basis and you will need to contact us regarding your specific situation.
-I NOTICED YOUR PRICES ON SOCIAL MEDIA/IN-STORE DIFFER FROM YOUR WEBSITE? WHY IS THIS?
The website carries a much higher cost on my end for selling products. Often times the same item will be priced higher on the website than what you see on IG/FB or in the store. My advice to you is call or email me. We can arrange you get the promotional or in store price by circumventing the website.